Recall Campaign

Safety is our priority

All recall campaigns are initiatives aimed at guaranteeing the efficiency, safety and reliability of the vehicle. In the event of a recall campaign, Piaggio & C. SpA sends a letter to all owners of the vehicles involved to inform them of the reasons that generated the campaign and indicating the subsequent actions to be taken. To carry out any work on the vehicle, which is completely free in terms of both material and labour, it is necessary to make an appointment at an Authorized Dealer/Authorised Assistance Centre.

Find out if your vehicle is involved in a recall campaign

Enter the chassis number of your vehicle, which corresponds to the 17-character alphanumeric code found in the registration document and start the search:
Frame number*

What to do if your vehicle is involved in a recall campaign

Book an appointment at the authorized service center closest to you

With our official body shop dealers, your vehicle will always look as good as new. Contact our Authorised Service Centre to book an appointment.

If you are unable to make a reservation, contact our Customer Service from Monday to Saturday (9:00/18:00) on the toll-free number 800 818 298